Get in touch
Whether you are stuck on setup, have found a bug, or want to suggest an exercise we should add, the fastest way to reach the team is the form below. We read every message and reply within one business day.
Contact Details
- Phone
- +447365604761
- Response time
- Within one business day, Monday to Friday.
- Developer
- BrainBox Automations
Before you write in
Most questions are answered below. If you are reporting a bug, including your device model, your iOS or Android version, and what you were doing when it happened lets us fix it far faster. For anything about how your data is handled, our privacy policy covers what we store and why.
Frequently Asked
How do I reset my blocked apps?
Open the Apps tab in ScrollToll. You can add or remove apps from your blocked list at any time. If Strict Mode is switched on, removing an app requires completing your chosen unlock method first — an exercise set, a cool-down timer, or approval from your accountability partner.
The exercise counter isn't detecting my reps. What should I do?
Make sure your full body is visible in the camera frame with good, even lighting. Prop your phone at a distance where the camera can see your whole movement, avoid strong backlighting from a window, and wear clothing that contrasts with your background. If detection is still unreliable, switch to step-counter mode, which needs no camera at all.
Is my camera data stored or sent anywhere?
No. All pose detection runs on your device in real time. Nothing from your camera is recorded, stored, or transmitted to our servers or anyone else. The camera feed never leaves your phone.
How long does support take to reply?
We aim to reply to every message within one business day. Bug reports that include your device model, operating system version, and a description of what you were doing when the problem happened are usually resolved fastest.
How do I report a bug?
Use the contact form on this page and choose Bug Report as the topic. Include your device model, your iOS or Android version, and the steps that led to the problem. Screenshots or a short screen recording help us reproduce the issue much faster.
Can I request a new exercise or feature?
Yes. Choose Feature Request in the contact form and tell us what you would like to see. ScrollToll's exercise library and unlock methods have grown directly from user suggestions, so requests genuinely shape the roadmap.
How do I delete my account and data?
Email us from the address linked to your account and we will delete your account and all associated data. You can also review exactly what is stored, and why, in our privacy policy.
Is ScrollToll free?
Yes. ScrollToll is free to download on both the App Store and Google Play, and it works without any wearable device — your phone's camera and step counter are all you need.